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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julianne Balmain

September 8, 2026

5  out of  5
rating by Julianne Balmain
"Jeff at Frank Lewis State Farm has been very helpful, patiently answering my many questions and helping me save some money, plan ahead, and make sure we had the coverage we needed. Recommended."
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shelly jones

September 3, 2026

5  out of  5
rating by shelly jones
"Jeff is exceptional at his job! He is down to earth with the expectation to provide the highest quality for his clients! Thanks for saving me money every month too. ~Shelly"
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Krista

August 27, 2026

5  out of  5
rating by Krista
"I love my State Farm Insurance agency! I have been with Frank R. Lewis for 30 plus years and in that time have had many cars and many questions. Cindy Ortiz is always quick to answer the phone and if she can't, always calls me right back with an answer to my question. They have provided me with top notch service throughout the years, which in today's world, in my opinion, is a rarity. Here's a perfect example, yesterday I purchased a vehicle, with one quick call, Cindy emailed me my proof of insurance, same day, allowing me the confidence I needed to drive my new Prius home safely. Thanks Cindy:)"
We responded:
"Thank you so much for the 5-star review! We truly appreciate your loyalty over the past 30+ years with Frank Lewis State Farm.

We’re thrilled to hear that Cindy Ortiz has been there for you whenever you needed help—whether it’s answering questions quickly or following up right away. And we’re glad she was able to get your proof of insurance to you the same day so you could drive your new Prius home with confidence.

Thanks again for your kind words, and for trusting us with your coverage! 😊"
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Mary Boyle

August 26, 2026

5  out of  5
rating by Mary Boyle
"Extremely informative and helpful review of policies - great coverage at reasonable rates."
We responded:
"Thank you so much for your 5-star review! We’re glad you found our team and policies extremely informative and helpful. We truly appreciate your trust in Frank Lewis State Farm, and we’re committed to providing great coverage at reasonable rates. If you ever need anything, we’re here for you!"
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Amanda Lackey

August 26, 2026

5  out of  5
rating by Amanda Lackey
"Jeff was very knowledgeable and helpful to review all my Policies and provide suggestions to consider."
We responded:
"Thank you so much for your 5-star review! We truly appreciate you choosing Frank Lewis State Farm. We’re glad to hear Jeff Jones was very knowledgeable and helpful—reviewing all of your policies and offering suggestions to consider.

If you ever have any questions or need anything updated, we’re always here to help! "
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Mike

August 26, 2026

5  out of  5
rating by Mike
"Jeff jones was clear and concise"
We responded:
"Thank you so much for the 5-star review! We truly appreciate you choosing Frank Lewis State Farm. We’re glad to hear that Jeff Jones was clear and concise and helped make your experience easy and understandable. If you ever need anything, we’re here to help! "
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David Miller

August 12, 2026

5  out of  5
rating by David Miller
"Went into the office with some questions. Was greeted immediately by Candi Johnson. My questions were answered and the visit was relaxing and fun. Candi was patient, friendly and very knowledgeable. 100% pleased today."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Candi Johnson greeted you right away and that you left feeling taken care of—patient, friendly, and knowledgeable is exactly what we strive for.

We truly appreciate you choosing Frank Lewis State Farm, and we’re glad your visit was relaxing and fun. If you ever have more questions, we’re always here to help!"
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Carol Karsokas

August 12, 2026

5  out of  5
rating by Carol Karsokas
"Candi at Frank Lewis' office helped me. She is amazing and the most help I've gotten. If I could give her 10********** I would!
Kind and patient, going the extra mile!! Carol K."
We responded:
"Thank you so much, Carol! We’re absolutely thrilled to hear about your experience with Candi at Frank Lewis State Farm. 🌟

Your kind words—especially about how helpful, patient, and willing she was to go the extra mile—mean a lot to our team. We’ll be sure to share your 5-star (and 10-star!) review with her.

Thanks again for choosing Frank Lewis State Farm!"
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christine pini

August 11, 2026

5  out of  5
rating by christine pini
"Cindy is responsive and informative. I know I can always call her. Can't beat State Farm on rates and the service from this office is outstanding. Personal calls and follow through. Highly recommend!!"
We responded:
"Thanks so much for the great review! We’re happy to hear that Cindy has been responsive and informative, and that you feel confident you can always reach her.

We also truly appreciate your kind words about our rates and the level of service you’ve experienced at Frank Lewis State Farm—personal calls and follow-through are a big part of what we do.

Thank you for recommending us. We’re grateful to have you as a customer!"
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Frank Crawford

August 7, 2026

5  out of  5
rating by Frank Crawford
"Jeff was very knowledgeable, followed up on multiple different tasks.I requested was very professional and helpful"
We responded:
"Thank you so much for your 5-star review! We’re glad to hear Jeff was knowledgeable, professional, and helped with multiple tasks for you. We truly appreciate your trust in Frank Lewis State Farm and look forward to assisting you again anytime."
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Brennen leen

August 6, 2026

5  out of  5
rating by Brennen leen
"Kim was awesome and helped my family understand life insurance. Super helpful and easy to work with -highly recommend!"
We responded:
"Thank you for the wonderful 5-star review! We’re so glad to hear Kim was awesome and helped your family feel confident about life insurance. We really appreciate your kind words and your recommendation—Frank Lewis State Farm is always here to help."
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Megan Leen

August 6, 2026

5  out of  5
rating by Megan Leen
"Kim helped my husband and I get life insurance and made the process so easy! Can’t say enough great things about her and the service she gives !"
We responded:
"We’re grateful for your kind words! It means a lot to hear Kim made the process straightforward and supportive for you and your husband. Thanks again for choosing Frank Lewis State Farm."
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Nikki Uecker

August 6, 2026

5  out of  5
rating by Nikki Uecker
"I messaged Kim Sorling at Frank Lewis office to check on homeowners policy on a property I am looking to purchase. I am extremely appreciative of the prompt attention she provided. The quote was great with the coverages I’ll need. Thank you"
We responded:
"Thank you so much for the 5-star review! 😊 We really appreciate you taking the time to share your experience.

It’s great to hear Kim Sorling was able to provide prompt attention, and that the quote fit the coverages you needed for the property you’re looking to purchase.

If you have any questions as you move forward, we’re always here to help."
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Meghan Roberson

August 6, 2026

5  out of  5
rating by Meghan Roberson
"Kim has always been quick with responses and very helpful the first time - very little back and forth. She gets the job done efficiently and is my go-to for policy needs."
We responded:
"Thank you so much for the 5-star review! 😊 We really appreciate you taking the time to share your experience. It means a lot to hear that Kim has been quick to respond, very helpful, and efficient in getting everything taken care of—she truly is a go-to for your policy needs.

If you ever need anything in the future, we’re here for you! — Frank Lewis State Farm"
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Robin Wachs

August 6, 2026

5  out of  5
rating by Robin Wachs
"I have been with Frank Lewis State Farm for over 20 years and Cindy Ortiz helped me so much when I needed some extra paperwork for the DMV. Always so nice and gets her job done. I recommend Cindy and all of Frank Lewis State Farm Insurance!"
We responded:
"Thank you so much for the 5-star review! 😊 We truly appreciate your loyalty over the past 20+ years.

It means a lot to hear that Cindy Ortiz was able to help you quickly with the extra DMV paperwork—and that she was always so nice while getting everything taken care of.

Thank you for recommending Cindy and Frank Lewis State Farm Insurance. We’re grateful to have you as a customer!"
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sherrie freed

August 4, 2026

5  out of  5
rating by sherrie freed
"Thank You Cindy and Candi very happy with results."
We responded:
"Thank you so much for the 5-star review! 😊

We’re really glad to hear you’re very happy with the results. Thank you for trusting Frank Lewis State Farm—and we’ll be sure to pass along your kind words to Cindy and Candi."
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Martin Maloney

July 22, 2026

5  out of  5
rating by Martin Maloney
"Jeffrey Jones is awesome to work with, always goes above and beyond with customer support. Very Helpful!"
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear that Jeffrey Jones has been awesome to work with and that he consistently goes above and beyond to provide helpful customer support. We truly appreciate your feedback and are grateful for the opportunity to serve you—Jeffrey and the team at Frank Lewis State Farm 😊"
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Kae Saechao

July 21, 2026

5  out of  5
rating by Kae Saechao
"Very responsive"
We responded:
"Thank you so much for the 5-star review! We’re glad to hear that Frank was very responsive—our team is here to help whenever you need it. We appreciate your trust in State Farm!"
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Melanie Wood

July 15, 2026

5  out of  5
rating by Melanie Wood
"Wonderful service! I highly recommend!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear you had a great experience with Frank Lewis State Farm. We truly appreciate your recommendation and look forward to helping you again in the future."
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Liz Ames

July 13, 2026

5  out of  5
rating by Liz Ames
"Candi was absolutely wonderful to work with! She is friendly, knowledgeable, and took the time to answer all of my questions. She made the entire insurance process easy and stress-free.

If you have any insurance needs, I highly recommend asking for Candi!!!"
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear that Candi was absolutely wonderful to work with—friendly, knowledgeable, and able to make the process easy and stress-free. We truly appreciate your recommendation and your trust in Frank Lewis State Farm. If you ever need anything in the future, we’re here to help!"
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Michelle Dalpogetti

July 7, 2026

5  out of  5
rating by Michelle Dalpogetti
"I called needing a Certificate of Insurance and Jeff handled it professionally and quickly! I couldn't recommend Frank Lewis- State Farm Insurance in Auburn more!"
We responded:
"Thank you so much for the 5-star review! We’re glad Jeff was able to help you quickly and professionally with your Certificate of Insurance. We truly appreciate your kind recommendation and look forward to serving you again at the Frank Lewis State Farm office in Auburn."
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Jaquavious Berry

July 6, 2026

5  out of  5
rating by Jaquavious Berry
"Candi Johnson gave me a great experience from start to finish. The process was easy, the coverage options were clearly explained, and overall just amazing. Highly recommend!"
We responded:
"Thank you for the wonderful 5-star review! We’re thrilled to hear that Candi provided an amazing experience—from start to finish. It means a lot that you found the process easy and the coverage options clearly explained. We truly appreciate your recommendation and look forward to serving you at the Frank Lewis State Farm office."
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Randy May

June 17, 2026

5  out of  5
rating by Randy May
"Very friendly service I love talking to people that are nice thank you Cindy"
We responded:
"Thank you for the wonderful 5-star review! We’re so glad you had a great experience with Frank Lewis State Farm. It means a lot to hear that you found the service friendly and that you enjoyed talking with us.

And thank you for the kind words about Cindy—we’ll be sure to share this with her. We truly appreciate your support!"
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Anonymous

June 13, 2026

5  out of  5
rating by Anonymous
"Very knowledgeable, helpful and Efficient. thank you, Jeffrey jones!"
We responded:
"Jeffrey, thank you so much for your 5-star review! We’re thrilled to hear that Frank Lewis State Farm was knowledgeable, helpful, and efficient for you. We truly appreciate your kind words and support—thank you for choosing us!"
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Ann Brown

June 12, 2026

5  out of  5
rating by Ann Brown
"Kim has been more than kind to me, in helping me solve my problems. She has gone out of her way to help me get the very best solutions. Also she is very patient with a non technical 86 yr old lady"
We responded:
"Thank you so much for your wonderful 5-star review! We’re thrilled to hear Kim has been so helpful and kind, and that she went above and beyond to find the best solutions for you. We truly appreciate your note about her patience as well—your comfort and success matter. Thank you again for choosing Frank Lewis State Farm!"